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IGI Aviation Recruitment 2024 for Customer Service Agent (CSA)

Are you passionate about customer service and eager to work in a fast-paced, dynamic environment? Then IGI Aviation's 2024 recruitment drive for Customer Service Agents (CSAs) might be the perfect opportunity for you! This guide provides a comprehensive overview of everything you need to know about the positions, eligibility requirements, and the application process.

IGI Aviation Recruitment 2024: Your Guide to Becoming a Customer Service Agent (CSA)

Sarkari Jobs is posting the details of eligibility criteria, selection process, number of vacancies and the other important information of the  IGI Recruitment 2024. IGI Aviation Services Private Limited has published the notification to invite the eligible applicants to fill the online application through its official website for selection of Customer Service Agent (CSA). Total number vacancies are 1074 and interested eligible candidate may apply online from 06-03-2024 to 22-05-2024. Applicants are strongly recommended to read the notice before applying.

OrganisationIGI Aviation Services Private Limited
Name of PostCustomer Service Agent (CSA)
Advertise No.07/IGIAS/2024/CSA
No. of Vacancies1074
Pay Scale₹25,000/- – 35,000/-
Customer Service Agent Work Profile

As a Customer Service Agents (CSA) at IGI Aviation, you'll play a pivotal role in ensuring a smooth and positive travel experience for passengers at Delhi Airport. Your responsibilities will encompass a variety of tasks, including:

  • Assisting passengers with check-in, boarding, and baggage handling.
  • Providing information on flight schedules, gate changes, and airport facilities.
  • Addressing passenger queries and concerns efficiently and professionally.
  • Maintaining a clean and organized work environment.
  • Contributing to a team-oriented atmosphere and upholding high standards of customer service.
Posting LocationAll India

Eligibility Criteria:

Qualification10+2 Above from recognized Board
Age18 – 30 Years
Mode of SelectionWritten Test, Interview & Medical Test
Selection Process

The selection process for CSA positions at IGI Aviation typically involves the following stages:

  1. Online Application: Submitting your application through the official IGI Aviation website.
  2. Written Exam: Shortlisted candidates will be called for a written exam to assess their knowledge, aptitude, and reasoning skills. The exam format may include multiple-choice questions, basic English language skills assessment, and potentially a section on aviation knowledge.
  3. Interview: Successful candidates from the written exam will be invited for an interview to evaluate their communication skills, personality, and suitability for the role.
Application Fees₹350/- for All
Application MethodOnline
Application Process
  1. Applications should be submitted only through ONLINE registration by logging on to the official website www.igiaviationdelhi.com. Applications will NOT be accepted through any other mode.
  2. Wrong information in any column may lead to the application getting rejected altogether.
  3. Before submitting the online application, the candidates MUST preview the application to ensure that they have provided the correct information, particularly the email, and phone number & and uploaded the correct photograph. The online application should be submitted only after ensuring that the information and photographs are correct.
  4. The application portal will be operational till 22nd May 2024 at 12:00pm midnight. Any registration done after 22nd May 2024 will not be accepted.
  5. Candidates are advised to register well in time since the application portal witnesses a huge number of applications during the closing date.
  6. Before submission of the online application, candidates must check that they have filled correct details. No modification is allowed under any circumstances.
  7. Examination fee of Rs.350 is applicable. Fee once paid shall not be refunded under any circumstance.

Important Dates:

  • Start Date : 06-03-2024
  • Last Date : 22-05-2024
  • Start Date of Fee Payment : 06-03-2024
  • Last Date of Fee Payment : 22-05-2024

Important Links:

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